Qualco Live!

Qualco Live!

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Qualco Live at The Stoop

Qualco Live returns again this year on Thursday 6th June with a stellar line-up of expert speakers and business leaders. This year’s theme is ‘Mental Health & Financial Hardship’, following the success of previous events which focussed on Artificial Intelligence, Analytics and Open Banking. Qualco will bring together a diverse range of speakers, topics and discussion at an informal and interactive setting.

Following on from the announcement that Qualco UK and Harlequins have reached an agreement that will run until 2022, this year the event will take place at The Stoop, home of Harlequins.  

Complete the form below to request your complimentary ticket. Places are limited and are allocated at the discretion of the organiser.


09:00   Registration & networking

09:30   Welcome

09:50   Keynote

  • Steve Coppard, Deputy Director, Cabinet Office

10:30   Panel debate: Mental wellbeing and financial hardship

  • CHAIR: Calum Fuller, Editor, Credit Strategy
  • Steve Coppard, Deputy Director, Cabinet Officer
  • Katie Evans, Head of Policy, Money & Mental Health
  • Richard Lane, Director of External Affairs, StepChange
  • Phil Gosset, Senior Innovation Manager, Nationwide Building Society

11:30   Morning break

11:50   The link between positive mental health and performance

  • Marc Leckie, Head of Foundation, Harlequins

12:20   How has the collections landscape changed since inception at Qualco UK?

  • Christian Jacob, Managing Director, Qualco UK
  • Jan-Michael, Head of Sales, Qualco UK

12:50   Networking lunch & an extraordinary behind the scenes rugby experience

14:00   The evolving landscape of Rugby Union

  • Billy Millard, General Manager (Rugby), Harlequins

14:45   Client insight: British Gas

  • Rob Mayer, Head of Collections Strategy, British Gas

15:15   Panel: New generation collections; challenger bank strategies

  • Melanie Cumming, Head of Transformation & Strategy, Santander
  • Adam Gillot, Head of Debt and Utilities, TransUnion
  • Vanessa Northam, Head of External Affairs, Tully

16:15   Closing remarks

16:30   Wine tasting session

18:00   Close



Request your ticket

Complimentary places will be allocated at the discretion of the organiser.