QUALCO LIVE 2023

Prior to founding Qualco UK in 2012, Christian was Operations Director at leading Asset Management company Credit Account Management (CAM), before that he held executive positions internationally – gaining insights across a variety of industries as diverse as Petro-Chemicals, Generated Gases, Travel and Financial Services. Christian holds a B.Sc. (Hons) in Modular Science from Brighton University.

Jan-Michael is responsible for acquiring new business at Qualco. He has spent 20 years in the collections industry at Fredrickson International, Lowell Group and Qualco. He was seconded to CAM during his time at Fredrickson where he gained invaluable experience in developing panel management.

Tom leads client engagements with a particular focus on commercial strategy, pricing, customer acquisition and retention. He helps clients to achieve sustainable revenue and gross margin growth.

Tom has extensive commercial experience across the UK Energy Market, including 9 years at Centrica in roles such as Head of Pricing, Head of Commercial and Sales Director and at Bain & Company as a strategy consultant in Energy, Utilities and Financial Services. Before joining BFY Tom held the position of Chief Growth Officer for a Private Equity backed SaaS billing software scale-up.

George studied Economics & Finance at the Universities of Piraeus (Greece) and Michigan (USA), and holds an MBA from the Manchester Business School (UK). He worked in Corporate Finance, Economic & Industrial Analysis, and FP&A positions for more than 15 years, involved in several M&A and corporate restructuring initiatives prior to becoming in 2015, a Finance Director at IMERYS Group, leading the finance function in one of its biggest BUs with global operations in Europe, Asia and US.

He joined Qualco in 2020 in Finance, leading Group’s M&A activities and over the last year is the head of Strategy department leading the business plan and the strategy development processes of the Group.

Joshua Anthony is a business development expert from Glasgow, with 15 years of experience providing collections and outsourcing solutions at Pastdue Credit Solutions.

Having worked with central government departments and market-leading companies in the banking, energy, finance, media, telecoms & water industries, Josh takes a pivotal role in both internal and external business development as well as contract and commercial negotiations.

Whether it’s ensuring compliance with regulatory bodies such as the FCA or overseeing and writing extensive tenders for multi-million pound contracts, Josh’s solution focused approach has helped drive continuous improvement and innovation in market leading products, processes and supplier management.

Always striving for best-in-class digital solutions, Josh’s implementation of technology to transform and automate processes has been key in positioning Pastdue Credit Solutions as an innovative market leader, as well as helping to resolve numerous business challenges and provide the best possible outcomes for customers and clients alike.

George Head leads Business Development at Ecospend, a Trustly Company. Ecospend are the leading provider of open banking services to the public sector (including HMRC and NS&I) and in the Debt Collection and Recoveries sector. Prior to joining Ecospend George was Head of Sellside Business Development at Oracle.

I’m a Senior Supplier Relationship Manager at Opus energy, I’m responsible for all of our service and operations third party suppliers. I have worked at Opus for 9 years in various different roles across, Training, Quality assurance and Collections.

Scott is Operations director at Gain Credit, one of the UK’s leading lenders serving the underserved subprime market, through the Lending stream and Drafty brands.

He leads the Service, Collections, Payments, Complaints and Insight teams . Prior to his time at Gain, he has a history of working in consumer lending, credit cards , customer management and service operations in the UK and internationally in the public, private and social enterprise sectors.

Dicky joined Qualco as a business advisor before becoming a Non-Executive Director. He previously held senior management positions at Lowell, Barclaycard and VISA. He has broad experience of the financial services sector and is an FCA Approved Person.

Prior to founding Qualco UK in 2012, Christian was Operations Director at leading Asset Management company Credit Account Management (CAM), before that he held executive positions internationally – gaining insights across a variety of industries as diverse as Petro-Chemicals, Generated Gases, Travel and Financial Services. Christian holds a B.Sc. (Hons) in Modular Science from Brighton University.