About Us

What we do and who we are

Here to optimise your collections

Qualco’s purpose is to optimise our client’s collections and recoveries processes.

We achieve this through a unique combination of data & analytics, technology and practical experience. Our handpicked team design, develop and deliver solutions which are painstakingly created to add value in multiple ways. We aim to increase the overall collections our clients experience; reduce the administrative costs; and ensure the end customers are managed appropriately with the highest levels of customer service by our panel of outsourced partners.

Qualco ExtraCollect Infographic

Who we are

Success is down to our people. Most of our team has gained invaluable experience in the collections industry for many of the leading firms in this sector, and this combination is brought to bear through the services we offer. We understand the challenges involved in managing a panel of outsourced partners, whether scaling up the number of partners, or seeking to optimise the use of a large incumbent panel.

Christian

Managing Director, Qualco UK

Vip

Head of Client Services

Andy

Head of Analysis & Design

Richard

Head of Operations

Amy

Client Services Team Leader

Apinya

Operations Team Administrator

James

Head of Risk & Compliance

Paul

Lead Public Sector Manager

Natalie

Query Administrator

Fiona

Compliance Assurance Officer

Carl

Senior Operations Manager

Charlie

Head of Product Development

Aziz

Senior Software Developer

James

Infrastructure Engineer

Helen

Business Support Manager

David

Lead Developer

Jess

Operations Co-ordinator

Ella

Project Coordinator - Risk & Compliance

Shihab

Senior Developer

Greta

Accountant

Dicky

Non-Executive Director

Mwape

Business Analyst

Jane

Head of HR

Holly

Assistant Accountant

Massimo

Developer

Youcef

Applications Developer

Jo

Head of Finance

Nisha

Senior Compliance Manager

David

Senior Client Services Manager

Sam P

Sales Executive

Arun

Data Warehouse Engineer

Mark

Operations Co-ordinator

Jan-Michael

Head of Sales

Lucie

Senior Project Manager

Daisy

Client Services Administrator

Leah

Client Services Administrator

Lucinda

Accounts Assistant

Liberty

Client Services Administrator

Blaine

Developer

Julie

HR Officer

Derandi

Data Warehouse Engineer

Chris

IT Support

Tom

Project Manager

You?

We are looking for talented people to join our team, if you are interested in joining us, please send an email to hr@qualco.co.uk

    Christian

    Managing Director, Qualco UK

    Vip

    Head of Client Services

    Andy

    Head of Analysis & Design

    Richard

    Head of Operations

    Amy

    Client Services Team Leader

    Apinya

    Operations Team Administrator

    James

    Head of Risk & Compliance

    Paul

    Lead Public Sector Manager

    Natalie

    Query Administrator

    Fiona

    Compliance Assurance Officer

    Carl

    Senior Operations Manager

    Charlie

    Head of Product Development

    Aziz

    Senior Software Developer

    James

    Infrastructure Engineer

    Helen

    Business Support Manager

    David

    Lead Developer

    Jess

    Operations Co-ordinator

    Ella

    Project Coordinator - Risk & Compliance

    Shihab

    Senior Developer

    Greta

    Accountant

    Dicky

    Non-Executive Director

    Mwape

    Business Analyst

    Jane

    Head of HR

    Holly

    Assistant Accountant

    Massimo

    Developer

    Youcef

    Applications Developer

    Jo

    Head of Finance

    Nisha

    Senior Compliance Manager

    David

    Senior Client Services Manager

    Sam P

    Sales Executive

    Arun

    Data Warehouse Engineer

    Mark

    Operations Co-ordinator

    Jan-Michael

    Head of Sales

    Lucie

    Senior Project Manager

    Daisy

    Client Services Administrator

    Leah

    Client Services Administrator

    Lucinda

    Accounts Assistant

    Liberty

    Client Services Administrator

    Blaine

    Developer

    Julie

    HR Officer

    Derandi

    Data Warehouse Engineer

    Chris

    IT Support

    Tom

    Project Manager

    You?

    We are looking for talented people to join our team, if you are interested in joining us, please send an email to hr@qualco.co.uk