About Us

What we do and who we are

Here to optimise your collections

Qualco’s purpose is to optimise our client’s collections and recoveries processes.

We achieve this through a unique combination of data & analytics, technology and practical experience. Our handpicked team design, develop and deliver solutions which are painstakingly created to add value in multiple ways. We aim to increase the overall collections our clients experience; reduce the administrative costs; and ensure the end customers are managed appropriately with the highest levels of customer service by our panel of outsourced partners.

Qualco ExtraCollect Infographic

Who we are

Success is down to our people. Most of our team has gained invaluable experience in the collections industry for many of the leading firms in this sector, and this combination is brought to bear through the services we offer. We understand the challenges involved in managing a panel of outsourced partners, whether scaling up the number of partners, or seeking to optimise the use of a large incumbent panel.

Christian
Christian
Managing Director, Qualco UK
Vip
Vip
Head of Client Services
Andrew
Andy
Head of Analysis & Design
Richard
Richard
Head of Operations
Charlie
Charlie
Head of Product Development
Amy
Client Services Team Leader

Jan
Jan-Michael
Head of Sales
Apinya
Apinya
Operations Team Administrator
James
James
Head of Risk & Compliance
Paul
Lead Public Sector Manager
Natalie
Natalie
Query Administrator
Jo
Jo
Head of Finance

Fiona
Compliance Assurance Officer
Carl
Carl
Senior Operations Manager
Aziz
Aziz
Senior Software Developer
James
James
Infrastructure Engineer
Dicky
Non-Executive Director
Helen
Helen
Business Support Manager

David
David
Lead Developer
Jess
Jess
Operations Co-ordinator
Ella
Project Coordinator - Risk & Compliance
Shihab
Shihab
Senior Developer
Mwape
Business Analyst
Jane
Head of HR

Holly
Assistant Accountant
Greta
Accountant
Massimo
Developer
Youcef
Applications Developer
Nisha
Senior Compliance Manager
David
Senior Client Services Manager

Sam P
Sales Executive
Arun
Data Warehouse Engineer
Mark
Operations Co-ordinator
Chris
IT Support
Lucie
Senior Project Manager
Daisy
Client Services

Leah
Client Services Administrator
Lucinda
Accounts Assistant
Liberty
Client Services
Derandi
Data Warehouse Engineer
Tom
Project Manager
Blaine
Developer

Vip

Head of Client Services

Andy

Head of Analysis & Design

Amy

Client Services Team Leader

Apinya

Operations Team Administrator

James

Head of Risk & Compliance

Paul

Lead Public Sector Manager

Jo

Head of Finance

Fiona

Compliance Assurance Officer

Carl

Senior Operations Manager

Aziz

Senior Software Developer

James

Infrastructure Engineer

Dicky

Non-Executive Director

Helen

Business Support Manager

Jess

Operations Co-ordinator

Ella

Project Coordinator - Risk & Compliance

Holly

Assistant Accountant

Nisha

Senior Compliance Manager

David

Senior Client Services Manager

Arun

Data Warehouse Engineer

Mark

Operations Co-ordinator

Lucie

Senior Project Manager

Leah

Client Services Administrator

Tom

Project Manager