Hello, we are QUALCO UK
Between our team we have worked for decades in the business of helping clients treat their customers fairly and back on the road to financial health, whilst optimising their collections.
We know what challenges you are faced with in managing (or appointing) your outsourced panel.
Whether you want to retain full control, or you would like us to do it all for you (or somewhere in between), we can optimise your customers’ financial health and your collections and recoveries process. Either way, ExtraCollect – our technology platform – will increase your collections and reduce your administrative costs whilst providing your customers with the highest level of service, more choice and control on how they pay back their debt, and enhanced levels of protection.
In the UK we are entrusted with more than 10m customer accounts, totalling more than £12bn AUM, including secured, unsecured, consumer and commercial. We would like to help look after yours.
“The definition of genius is taking the complex and making it simple.”*
With multiple partners to oversee and manage, even the simplest tasks become ever more complex and time consuming. Our ExtraCollect software removes the mundane, repetitive elements whilst adding intelligence. It has been painstakingly designed to optimise the use of outsourced partners and it makes it look so easy!
*said Albert Einstein
Who are your perfect partners?
Truth is, you might not have met them yet. ExtraCollect will securely receive your portfolio and its powerful algorithm will identify which partners are best suited to your specific account segments. On a daily basis your accounts will be allocated to the most appropriate agencies you have approved. That’s how we drive our clients’ collections success beyond their expectations.
Gain more control
Partners report their activities back into ExtraCollect each day, so clients enjoy near real-time oversight of their portfolio performance. Accessed via our intuitive online portal, you will benefit from up-to-date management information and business intelligence, consolidated across all your partners. Monitoring the customer journey from a Conduct Risk perspective is much easier with the data all in one place.
A brand you can trust
QUALCO UK is the UK market-facing arm of QUALCO Technology, the software and technology arm of QUALCO Group.
QUALCO Technology provides the proven technology backbone, with more than 25 years of experience, a large engineering base, and active deployments across Europe and the MENA region.
QUALCO Technology designs and delivers enterprise-grade software across the full credit value chain - from loan origination and management through to collections and recoveries - and supports financial institutions in Supply Chain Finance and factoring through scalable, end-to-end platforms.
Building on this foundation, QUALCO UK combines deep local market expertise with the scale and resilience of QUALCO Technology to support banks and credit-driven organisations in the UK and beyond.