Qualco News

Qualco UK shortlisted for Best Outsourcing & Partnership Initiative at industry awards

By Newsdesk

Qualco UK has been shortlisted for Best Outsourcing & Partnership Initiative at the forthcoming Credit Awards for its recent work in conjunction with the UK’s Department of Health and Social Care (DHSC). Finalists for the category each had to highlight how in the past 12 months an initiative with an external organisation improved the customer…

Read More

Qualco goes live with open banking solutions

By Jan

Qualco UK today went live with two new solutions, featuring open banking technology delivered by a number of key partners. Working with Ecospend and Themis Global, Qualco UK introduced account-to-account payment options, under a white label model, for new client, Simon Jersey Limited. The innovative approach includes letters, emails and SMS being sent to customers,…

Read More

Qualco UK gains Financial Conduct Authority (FCA) authorisation

By Newsdesk

Qualco UK is pleased to confirm it has received authorisation from the UK’s financial services regulator, the FCA. Although historically there has not been the need for authorisation, future products and enhancements made the application beneficial, allowing for a continued provision of added value to our clients. Commenting on the development, managing director Christian Jacob…

Read More

Metro Bank goes live with Qualco UK’s ExtraCollect recoveries platform

By Kelly

Metro Bank, one of the country’s leading community banks, has selected Qualco UK as its collections and recoveries (C&R) partner following a lengthy selection process. Metro Bank offers an award-winning banking proposition and prides itself on giving customers the choice to bank however, whenever and wherever they choose whilst supporting the communities it serves. It…

Read More

Qualco Manual safeguards transfer of customer data

By Kelly

Qualco UK has published its updated file transfer process manual, which is available to request via post or online at www.qualco.co.uk/manual. Qualco has managed more than 9m customer accounts on behalf of its clients since its inception in 2012. In its role as the intermediary between originators and collections agencies, Qualco is at the forefront…

Read More

Qualco UK boosts its collection of British Assessment Bureau certifications

By Kelly

Qualco UK has added ISO 9001 to its catalogue of British Assessment Bureau (“BAB”) certifications. ISO 9001 is the international standard for a quality management system. The internationally recognised standard is awarded to organisations that have an effective management system, a project approach, and that it is assured in its quality. The standard demands measurable objectives,…

Read More

Qualco UK appoints new Lead Public Sector Manager

By Newsdesk

Paul Ellicott has been appointed Lead Public Sector Manager at Qualco UK. Qualco is a leading provider of panel and asset management software and analytics, and has hired Paul to develop the public sector side of the Qualco business, having spent 30 years working in the public sector in various roles. In his new position,…

Read More

Can the public sector improve collections, post Covid?

By Newsdesk

With millions outstanding in tax revenues and unpaid debts, local authorities and central government agencies are evaluating how they recoup their losses. Around six million people across the UK have found themselves with bills they cannot pay as a result of the Covid-19 pandemic. This figure, from Citizens Advice, was taken from a survey conducted…

Read More
Crown Commercial Service appoints Qualco UK to deliver Debt Management Services Framework

Crown Commercial Service appoints Qualco UK to deliver Debt Management Services Framework

By Newsdesk

Qualco UK is supporting HM Government in the delivery of Crown Commercial Service’s Debt Management Services (DMS) Framework for a fixed period of 30 months. The DMS Framework is a new government initiative that will offer all public sector organisations access to private sector debt management services. Framework users will gain access to Qualco’s third…

Read More
Qualco UK Expands Team

Qualco UK expands team as it onboards new clients

By Newsdesk

Qualco UK has appointed five staff members, growing its team, following a succession of significant client wins. The company provides panel and asset management software and analytics to optimise collections on behalf of clients in the financial services, utilities, telcos and home shopping sectors. The onboarding of new clients, including the UK Government, presents Qualco…

Read More