Qualco News

Qualco Manual safeguards transfer of customer data

By Kelly

Qualco UK has published its updated file transfer process manual, which is available to request via post or online at www.qualco.co.uk/manual. Qualco has managed more than 9m customer accounts on behalf of its clients since its inception in 2012. In its role as the intermediary between originators and collections agencies, Qualco is at the forefront…

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Qualco UK boosts its collection of British Assessment Bureau certifications

By Kelly

Qualco UK has added ISO 9001 to its catalogue of British Assessment Bureau (“BAB”) certifications. ISO 9001 is the international standard for a quality management system. The internationally recognised standard is awarded to organisations that have an effective management system, a project approach, and that it is assured in its quality. The standard demands measurable objectives,…

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Qualco UK appoints new Lead Public Sector Manager

By Newsdesk

Paul Ellicott has been appointed Lead Public Sector Manager at Qualco UK. Qualco is a leading provider of panel and asset management software and analytics, and has hired Paul to develop the public sector side of the Qualco business, having spent 30 years working in the public sector in various roles. In his new position,…

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Can the public sector improve collections, post Covid?

By Newsdesk

With millions outstanding in tax revenues and unpaid debts, local authorities and central government agencies are evaluating how they recoup their losses. Around six million people across the UK have found themselves with bills they cannot pay as a result of the Covid-19 pandemic. This figure, from Citizens Advice, was taken from a survey conducted…

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Crown Commercial Service appoints Qualco UK to deliver Debt Management Services Framework

Crown Commercial Service appoints Qualco UK to deliver Debt Management Services Framework

By Newsdesk

Qualco UK is supporting HM Government in the delivery of Crown Commercial Service’s Debt Management Services (DMS) Framework for a fixed period of 30 months. The DMS Framework is a new government initiative that will offer all public sector organisations access to private sector debt management services. Framework users will gain access to Qualco’s third…

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Qualco UK Expands Team

Qualco UK expands team as it onboards new clients

By Newsdesk

Qualco UK has appointed five staff members, growing its team, following a succession of significant client wins. The company provides panel and asset management software and analytics to optimise collections on behalf of clients in the financial services, utilities, telcos and home shopping sectors. The onboarding of new clients, including the UK Government, presents Qualco…

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James Goddard appointed

Qualco UK appoints new Head of Risk & Compliance

By Newsdesk

James Goddard has been appointed Head of Risk & Compliance at Qualco UK. Goddard has over 15 years of experience in the collections and recoveries sector within a wide variety of companies. His most recent role at Enova International, a US fintech firm, saw him manage a team of analysts and develop new partnerships to…

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Qualco UK celebrates World Mental Health Day in partnership with Harlequins at The Stoop

Qualco UK celebrates World Mental Health Day in partnership with Harlequins at The Stoop

By Newsdesk

Qualco UK welcomed more than 60 clients and partners to its World Mental Health Awareness Day in partnership with Harlequins at The Stoop on Thursday 10 October. The event took place on World Mental Health Day, and it offered guests a variety of informal sessions to enhance their mental wellness. The day kicked off with…

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The Stoop

Qualco UK invites the industry to join its World Mental Health Day activities

By Newsdesk

Qualco UK is to host an event on World Mental Health Day at The Stoop – home of Premiership rugby team, Harlequins – on Thursday 10th October, and the industry is invited to submit staff teams to take part. The event offers businesses a platform to express the importance of mental wellbeing amongst their workforce, and…

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Qualco UK to take part in #TeamCALM London 10k

Qualco UK to take part in #TeamCALM London 10k

By Newsdesk

Staff from Qualco UK will pull on their running shoes in aid of the Campaign Against Living Miserably (CALM) to take part in the ASICS London 10k on Sunday 21st July. Team members taking part include Christian Jacob, Richard Nash, Shihab Borumand, Helen Mortimer and Adam Cox. Some of them are keen runners, some have…

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