Qualco News

Qualco UK team smash the ASICS London 10k

By Newsdesk

On 10 July the Qualco UK team returned to take part in the ASICS London 10K, the most iconic capital city 10K race. The team ran in aid of the Campaign Against Living Miserably (CALM) and raised £1,000. CALM aims to provoke national conversation on mental health and suicide; to change the devastating statistic that 125…

Read More

Qualco UK celebrates 10 years in business

By Newsdesk

The team at Qualco UK is today celebrating 10 years in business. The panel and asset management software and analytics specialist was founded in 2012 by managing director Christian Jacob, who continues to lead the company today. In its first year of operation Qualco was appointed by four debt purchasers and Tesco Mobile to optimse…

Read More

Qualco UK shortlisted for Best Outsourcing & Partnership Initiative at industry awards

By Newsdesk

Qualco UK has been shortlisted for Best Outsourcing & Partnership Initiative at the forthcoming Credit Awards for its recent work in conjunction with the UK’s Department of Health and Social Care (DHSC). Finalists for the category each had to highlight how in the past 12 months an initiative with an external organisation improved the customer…

Read More

Qualco goes live with open banking solutions

By Jan

Qualco UK today went live with two new solutions, featuring open banking technology delivered by a number of key partners. Working with Ecospend and Themis Global, Qualco UK introduced account-to-account payment options, under a white label model, for new client, Simon Jersey Limited. The innovative approach includes letters, emails and SMS being sent to customers,…

Read More

Qualco UK gains Financial Conduct Authority (FCA) authorisation

By Newsdesk

Qualco UK is pleased to confirm it has received authorisation from the UK’s financial services regulator, the FCA. Although historically there has not been the need for authorisation, future products and enhancements made the application beneficial, allowing for a continued provision of added value to our clients. Commenting on the development, managing director Christian Jacob…

Read More

Metro Bank goes live with Qualco UK’s ExtraCollect recoveries platform

By Kelly

Metro Bank, one of the country’s leading community banks, has selected Qualco UK as its collections and recoveries (C&R) partner following a lengthy selection process. Metro Bank offers an award-winning banking proposition and prides itself on giving customers the choice to bank however, whenever and wherever they choose whilst supporting the communities it serves. It…

Read More

Qualco Manual safeguards transfer of customer data

By Kelly

Qualco UK has published its updated file transfer process manual, which is available to request via post or online at www.qualco.co.uk/manual. Qualco has managed more than 9m customer accounts on behalf of its clients since its inception in 2012. In its role as the intermediary between originators and collections agencies, Qualco is at the forefront…

Read More

Qualco UK boosts its collection of British Assessment Bureau certifications

By Kelly

Qualco UK has added ISO 9001 to its catalogue of British Assessment Bureau (“BAB”) certifications. ISO 9001 is the international standard for a quality management system. The internationally recognised standard is awarded to organisations that have an effective management system, a project approach, and that it is assured in its quality. The standard demands measurable objectives,…

Read More

Qualco UK appoints new Lead Public Sector Manager

By Newsdesk

Paul Ellicott has been appointed Lead Public Sector Manager at Qualco UK. Qualco is a leading provider of panel and asset management software and analytics, and has hired Paul to develop the public sector side of the Qualco business, having spent 30 years working in the public sector in various roles. In his new position,…

Read More

Can the public sector improve collections, post Covid?

By Newsdesk

With millions outstanding in tax revenues and unpaid debts, local authorities and central government agencies are evaluating how they recoup their losses. Around six million people across the UK have found themselves with bills they cannot pay as a result of the Covid-19 pandemic. This figure, from Citizens Advice, was taken from a survey conducted…

Read More