QUALCO UK enters into a strategic partnership with Sopra Steria
QUALCO UK, a leading provider of panel management and analytics services in the collections and recoveries market has announced a new strategic partnership with Sopra Steria, a European leader in business process outsourcing, consulting and digital services.
The new partnership will deliver tailored and innovative solutions across the complete debt collection and recovery lifecycle for clients in all sectors. With QUALCO UK’s established panel management platform ‘ExtraCollect’, which already manages over 10 million customer accounts, and Sopra Steria’s in-house debt collection operation and proven track record of delivering customer service excellence, the collaboration promises to transform the marketplace.
Initially aimed at supporting public sector clients through Crown Commercial Service’s Debt Resolution Services (DRS) Framework, Sopra Steria and QUALCO UK will also work together to provide debt recovery services for private sector companies in industries such as energy and utilities, financial services and telecoms. This collaborative effort will provide comprehensive debt management solutions that are efficient, effective, and customer-centric – helping to transform the entire sector for the future.
Christian Jacob, Managing Director at QUALCO UK, said: “We’re excited to join forces with Sopra Steria. Our combined expertise and innovative solutions will set new standards in the debt resolution industry. This partnership will enable us to deliver unparalleled value to clients.”
Craig Wilson, Managing Director of Private Sector at Sopra Steria, said: “Partnering with QUALCO UK is a significant step forward for both companies. Together, we can address the complex challenges of debt management using cutting-edge technology and data-driven insights. We’re confident this collaboration will drive positive and lasting change in the industry, supporting our efforts to better understand an individual’s situation to provide a fair and affordable resolution.”
A Transformative Partnership
While both Sopra Steria and QUALCO UK are strong entities individually, together they become a driving force for industry transformation. The innovative partnership will bring innovative solutions to the market, leveraging the strengths of both companies to deliver exceptional results for clients and their customers.