Cyber Essentials Plus – Renewed

In addition to renewing our ISO9001 for Quality Management and ISO27001 for Information Security certifications, we are pleased to confirm we have successfully passed our Cyber Essentials Plus renewal. All at Qualco UK are acutely aware of the responsibility we have to ensure the safety of our Clients’ customer data and this accreditation goes some…

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Client satisfaction survey 2024 results

Thank you to all those who took the time to complete our Client Satisfaction Survey recently, it is really important for us to understand how our Clients feel about the service levels they receive and the solutions we deliver. We are very pleased with the results, but won’t allow ourselves to become complacent, there is…

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Introducing ‘Togglit’, powered by Qualco

Togglit is a brand new suite of tools, powered by Qualco, designed to help those consumers with multiple debts understand more about their consolidated position. Additional functionality will be added to Togglit and it will comprise many useful elements, including: – Affordability assessments (both questionnaires and open banking) – Income maximisation – delivered through a…

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Meet the Team – Fiona

1. Do you have any pets; if yes, what are they and what is (are) their name(s)? Not yet. But I sponsor a dog called Shirley at the Dogs Trust, so does that count?! 2. Tell us something nobody knows about you. I have a phobia of Tupperware. 3. Who is the most famous person…

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Meet the Team – Dicky

Richard has over 10 years’ experience working across the full credit lifecycle. He started his career as a collector, for companies including Legal Trade, 1st Credit and CAM. Today he is responsible for managing client relationships and leading the Operations Team, creating strategies and workflows that maximise recoveries and drive revenue through agencies.

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Meet the Team – Sam

Sam joins the team as a Partner Performance Manager with over 10 years’ experience working within Collections and Insurance industries. Prior to joining Qualco, his most recent roles were held at Howden Group Holdings, and before that, at Intrum UK.

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Meet the Team – Jane

Jane joins the team as HR Manager with several years’ experience working alongside Helen Mortimer and the Senior Leadership Team across the full scope of Human Resources.  Her most recent role was Head of Human Resources for Avicenna.

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Meet the Team – James

James

James has over 15 years of experience in the collections and recoveries sector within a wide variety of companies. Prior to joining Qualco, his most recent Risk & Compliance roles were held at Enova International, Wonga and Zopa.

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