Posts by Newsdesk

Andrew Pritchard to become Chief Executive Officer as Christian Jacob moves into an advisory role QUALCO UK has announced a leadership transition that will see Christian Jacob step down as Managing Director at the end of 2026. Andrew Pritchard will become Chief Executive Officer on 1 January 2027. Christian has played a defining role in…

We are delighted to share that our ‘Togglit’ customer support and financial wellness service has been nominated in two award categories at the Open Banking Expo Awards, taking place in London in October. Togglit is shortlisted in the ‘Open Banking for Good’ and ‘Best Team’ categories and are alongside other nominees including HSBC, ClearScore, and…

Public sector organisations can now procure QUALCO’s market-leading DCA Panel Management software through a streamlined SaaS model QUALCO UK has been named as a supplier on Government Commercial Agency’s RM1557.15 G-Cloud framework. G-Cloud 15 is the UK Government’s flagship procurement framework for cloud-based services, providing public sector organisations with a simplified and compliant route to…

We are pleased to announce Togglit’s partnership with the Vulnerability Registration Service (VRS), making it easier for people to find, access and connect with the right support when they need it most. Togglit supports consumers with budgeting, affordability, payment planning and debt management, while VRS gives people a secure way to share their circumstances and…

QUALCO UK can confirm it has been awarded two places on the new UK government Debt Resolution Services 2 (DRS2) framework. QUALCO is listed as a supplier in Lot 1 and Lot 2 of the framework. Commenting on this announcement, Paul Ellicott, Lead Public Sector Manager at QUALCO said, “We are delighted to have been…

Thames Water Partners with Qualco UK to Advance Customer Engagement and Affordability Management London, UK – [13/2/2026] – QUALCO UK Limited (Qualco UK) today announced a strategic 3-year partnership with THAMES WATER UTILITIES LIMITED (Thames Water) to strengthen customer engagement, affordability management and operational efficiency through modern, data and technology-driven capabilities. As part of its…

On the 22nd October, we held the latest instalment of our Live Series of events, this year it was QUALCO Live 25. Held within the Open Banking Expo, at the Business Design Centre in London, it consisted of a series of speakers both from the within and outside the collections and recoveries industry. Our Managing…

RAF combat helicopter pilot turned leadership expert, Sarah Furness, will headline Qualco Live with a high-impact session on building resilient leaders and future-proof businesses. Qualco Live returns for its fifth year on 22 October, co-located with Open Banking Expo UK & Europe, bringing together business leaders, innovators, and changemakers under the theme Adapt to win: Thriving in an age of constant change.…

Sunday 6th October saw a dozen of the QUALCO team join hundreds of other runners for the Kingston 10k run. Our team were raising valuable funds for our Charity partner, Momentum Children’s Charity. Momentum support families whose children are facing cancer or a life-challenging condition. They partner with local hospitals in Surrey, Sussex and London…

We will shortly be issuing our 2025 Client Satisfaction survey, the feedback to which is so important to us as a business. All aspects of the company are included and we hope for a large response from our clients. The results from the survey are analysed by the Senior Leadership Team (SLT) and where appropriate,…