Metro Bank goes live with Qualco UK’s ExtraCollect recoveries platform

Metro Bank, one of the country’s leading community banks, has selected Qualco UK as its collections and recoveries (C&R) partner following a lengthy selection process. Metro Bank offers an award-winning banking proposition and prides itself on giving customers the choice to bank however, whenever and wherever they choose whilst supporting the communities it serves. It…

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Qualco Manual safeguards transfer of customer data

Qualco UK has published its updated file transfer process manual, which is available to request via post or online at www.qualco.co.uk/manual. Qualco has managed more than 9m customer accounts on behalf of its clients since its inception in 2012. In its role as the intermediary between originators and collections agencies, Qualco is at the forefront…

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Qualco UK boosts its collection of British Assessment Bureau certifications

Qualco UK has added ISO 9001 to its catalogue of British Assessment Bureau (“BAB”) certifications. ISO 9001 is the international standard for a quality management system. The internationally recognised standard is awarded to organisations that have an effective management system, a project approach, and that it is assured in its quality. The standard demands measurable objectives,…

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